Contact us
We typically reply within 2 business days
Support email
For help with accounts, billing, refunds, or technical issues, email us at:
What to include
- Your parent account email (the one used to sign in)
- Student name (if the question is about a child's account)
- A short description of the issue
- For billing: approximate purchase date and plan name
Common topics
- Subscriptions & cancellations — see Refund Policy
- Terms of use — see Terms of Service
- Pricing & plans — see Pricing
About Fourfold
ASET practice for WA families. Based in Australia; services are provided digitally at gateprepwa.com under the Fourfold brand.
This platform is not affiliated with ACER or the WA Department of Education.
See also Terms of Service, Privacy Policy, Refund Policy, and Contact.